Privacy Policy

This Privacy Policy describes how Prenew Suomi Oy (Y-tunnus: 3284591-3), hereinafter referred to as "Prenew", collects, uses, and protects personal data of users who visit our website and use our services. Prenew respects your privacy and is committed to protecting your personal data in accordance with the European Parliament and Council Regulation (EU) 2016/679 (GDPR) and applicable Finnish data protection legislation.

We collect the following categories of personal data: identification data (first name, last name), contact details (email address, phone number, postal address), payment details (bank account number IBAN, BIC code), device data (information about the computer being sold or purchased), technical data (IP address, browser type, operating system, website usage data), and transaction data (order history, payment details, delivery information). We collect personal data directly from you when you use our services, place orders, or contact us.

We use your personal data for the following purposes: processing orders and purchase/sale agreements for computers, payment processing and organizing deliveries, communicating with you regarding orders, offers, and inquiries, providing warranty services and after-sales support, improving our website and services, sending marketing information (only with your consent), and fulfilling legal and accounting obligations. The legal basis for processing is performance of a contract, legitimate interests, compliance with a legal obligation, or your consent — depending on the purpose of processing.

We do not sell your personal data to third parties. We may share your data only in the following cases: with payment service providers for processing transactions, with courier and postal companies for delivering shipments, with analytics service providers (e.g. Google Analytics) for analyzing website traffic, and with public authorities if required by applicable law. All our partners are obligated to protect your personal data in accordance with applicable data protection legislation.

Our website uses cookies to ensure proper functioning of the site, analyze traffic, and personalize content and advertisements. Detailed information about the types of cookies we use and the options for managing them can be found in our cookie banner, available on the website. You can change your cookie preferences at any time through the settings in the cookie banner.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. Transaction data is retained for the period required by tax and accounting legislation (typically 6 years). Marketing data is retained until you withdraw your consent. After the retention period expires, data is deleted or anonymized.

Under GDPR, you have the following rights: the right to access your personal data, the right to rectify inaccurate data, the right to erasure ("right to be forgotten"), the right to restriction of processing, the right to data portability, the right to object to processing, and the right to withdraw your consent at any time. To exercise your rights, please contact us using the contact details provided below. You also have the right to lodge a complaint with the relevant data protection supervisory authority.